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Frequently Asked Questions
Before contacting us, please take your time to read through our FAQs which may provide the answer to your questions. If you cannot find your answer and want to get in touch then please contact us through our contact us page.
ou can place an order by selecting your desired product, adding it to the cart, and proceeding to checkout. Follow the on-screen instructions to complete your purchase.
We accept major credit cards, PayPal, and other secure payment options. All transactions are protected to ensure your information is safe.
Yes, we ship to select international destinations. Shipping rates and delivery times vary depending on your location. Check our Shipping Policy for more details.
For domestic shipping, we typically process orders within 1-4 business days and deliver them within 5-7 business days. Refer to our Shipping Policy for detailed timelines.
We offer a hassle-free return policy for unused and unopened products within 14 days from the day you received the package. For details, visit our Return Policy.
Contact our customer care specialist david@primalhealthandbeauty.com, or use our contact form here.
We process refunds within 10 business days after receiving and inspecting the returned item. See our Refund Policy for more information.
Sign up for our subscription service to receive your favorite products regularly. You can select your preferred delivery frequency during checkout.
You can modify or cancel your subscriptions at any time through your account dashboard. Check our Subscription Policy for full details.
Yes, first-time customers can enjoy a 10% discount on their first order. Sign up for our newsletter to receive the code.
We value your privacy and ensure your information is secure. Visit our Privacy Policy to learn more.
You can reach us via email at david@primalhealthandbeauty.com or use our contact form here.